Refund policy

Return & Refund Policy

Exclusive Apparel & Kicks 2008 Airline Dr, Suite 100 Bossier City, LA 71111 info@ExclusiveApparel.Shop


All Sales Are Final

All purchases made through ExclusiveApparel.Shop are final. We do not accept returns or exchanges for reasons such as changed mind, incorrect size selection, or personal preference once an order has been placed.

Our Error Guarantee

If we make a mistake on our end — including but not limited to shipping the wrong item, a defective product, or an order that doesn't match what was described — we will make it right.

To qualify for a resolution under this guarantee, you must contact us within 5 business days of receiving your order. Claims submitted after this window will not be eligible for a refund, exchange, or replacement.

How to Reach Us

If you believe there was an error with your order, please contact us as soon as possible:

Email: info@ExclusiveApparel.Shop

Please include your order number and a description (and photos, if applicable) of the issue so we can resolve it quickly.

Questions

If you have any questions about this policy before placing an order, reach out to us at info@ExclusiveApparel.Shop and we're happy to help.