Refund policy
Return & Refund Policy
Exclusive Apparel & Kicks 2008 Airline Dr, Suite 100 Bossier City, LA 71111 info@ExclusiveApparel.Shop
All Sales Are Final
All purchases made through ExclusiveApparel.Shop are final. We do not accept returns or exchanges for reasons such as changed mind, incorrect size selection, or personal preference once an order has been placed.
Our Error Guarantee
If we make a mistake on our end — including but not limited to shipping the wrong item, a defective product, or an order that doesn't match what was described — we will make it right.
To qualify for a resolution under this guarantee, you must contact us within 5 business days of receiving your order. Claims submitted after this window will not be eligible for a refund, exchange, or replacement.
How to Reach Us
If you believe there was an error with your order, please contact us as soon as possible:
Email: info@ExclusiveApparel.Shop
Please include your order number and a description (and photos, if applicable) of the issue so we can resolve it quickly.
Questions
If you have any questions about this policy before placing an order, reach out to us at info@ExclusiveApparel.Shop and we're happy to help.